Refund policy

Contact us within 7 days of receiving your item if there is a problem with your order.

Faulty or wrong item: full refund. If your item is faulty or damaged on arrival, or we sent the wrong item, you get a full refund to your original payment method. A replacement is available if you prefer.

Change of mind: store credit. Unopened, unused items in their original sealed packaging can be returned within 7 days for store credit of the full item price.

We can't accept opened, used or installed change-of-mind items, or returns requested more than 7 days after delivery.

How to return: email support@techwaresg.com or WhatsApp +65 8866 9099 with your order number and the issue, plus photos for faulty items. We reply within 1–2 working days. Refunds and store credit are processed within 5 working days after we receive and check the item.

All products carry the manufacturer's warranty. This policy does not affect your statutory rights under Singapore law.